Protect yourself against fraud
CUA (Credit Union Australia) has joined forces with the Federal and State Governments’ taskforce in a campaign aimed at combating scams by helping people to protect themselves against becoming a victim.
The Scamwatch campaign, which runs from 2 to 8 March 2009, was launched in response to Australian Bureau of Statistics figures which showed that every year one in 20 Aussies falls victim to scams.
CUA Acting CEO Rob Nicholls said Australians need to be vigilant to protect themselves and their family against fraud and scams.
“At CUA we take scams very seriously. We have a range of security measures in place to protect our members from fraud or identity theft, like suspicious matter reporting by our staff, but people need to be aware of the risk of scams that may come through phone calls, emails and letters.
“To make sure you don’t become a victim, there are a few things to watch out for.
“Be aware that most scams need you to do something, like providing your personal information or sending money, before they can work – so don’t respond to these kinds of requests.
“Never give out your PIN or password to anyone,” Mr Nicholls said.
Scamwatch advises that the best way to protect yourself is to follow these tips:
1) Avoid ripoffs – treat all unsolicited promises and requests for your details carefully. Don’t respond.
2) Check if the request is legitimate. Research the person, company and offer.
3) Get independent advice if the offer involves money, time or commitment.
4) Never respond to out-of-the-blue requests for personal details.
5) Destroy old bills, records and expired cards, don’t just throw them out.
6) Check your credit report at least once a year.
If you come across a scam, report it to Scamwatch by calling 1300 795 995 or go to www.scamwatch.gov.au
