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Switching to CUA Health is easier than you may think. In fact, we take care of most of the work for you. Here you’ll find what you need to know, and what you need to do.
What do I need to know about switching?
If you like the look of CUA Health’s simple approach to health insurance, making the switch from your current provider is easy. Join CUA Health and we’ll break the news to your other provider, cancel your policy and transfer over any served (or partially served) waiting periods to your new policy.
To ensure you’re confident in your decision, CUA Health also offers a 30 day cooling off period. If you change your mind, let us know in writing and we’ll refund any money you’ve paid so long as you haven’t yet made a claim.
- You’ll remain fully eligible for the Medicare Levy Surcharge exemption
- 30 day cooling off period
- Online and mobile claiming
- No excess for kids’ hospital admission
What are the tax benefits? Show content
What do I need to do?
Switching to CUA Health is as easy as one, two, three.
Choose the CUA Health cover which best suits your needs and budget using the selection tool below. Choose from Hospital cover, Extras cover or a combination.
Complete the online join form and let us know the name of your current provider, your membership or policy number.
We’ll then set you up with CUA Health and contact your previous provider on your behalf. Any waiting periods you’ve served on your last policy will be applied to your new CUA Health policy.
What are waiting periods? Show content
What if I change my mind? Show content
What cover is right for me?
If you’ve had health insurance before, you probably have a reasonable idea of what services you use and what you don’t. It’s nice to know that all CUA Health Hospital Cover options satisfy the government requirements to not pay the Medicare Levy Surcharge and Lifetime Health Cover Loading.
If you are increasing your level of cover from your previous policy, you’ll still receive benefits at your previous level of cover until you’ve served the waiting periods of your new policy. If you have any questions, you can take a look at our Health Insurance Frequently Asked Questions. Alternatively you can call us on 1300 499 260 or drop into your local CUA branch.