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Protect the things you rely on
From soccer training to dance classes and all the birthday parties in between, where would you be without your car? Because we rely on our cars for so many of life’s journeys, it pays to get quality insurance cover with benefits.
Why choose Motor Insurance through CUA?
CUA Motor Insurance has a great range of features and benefits designed to suit members with different needs. With a 24/7 online claim lodgement service, a monthly payment option5 and a choice between Comprehensive and Third Party Property Damage cover, CUA Motor Insurance gives you the flexibility to manage your car insurance in a way that suits you.
Benefits of Comprehensive Motor Insurance
Save up to 10% when you buy online Show content
Tailor Cover to Suit your Budget Show content
Rental car if your car is stolen Show content
Motor Insurance
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This is a summary only. For information on what is covered and not covered and the standard terms, conditions, limits and exclusions of cover, please read the Product Disclosure Statement.
What policy features are avaliable?
How does CUA compare?
Which option suits me? Hide
Cover benefits | ComprehensiveThe highest level of cover we offer for your vehicle which provides cover for fire, theft, accidents and malicious damage. It also covers your legal liability for loss or damage to someone else's property caused by a motor vehicle accident which is partly or fully your fault. | Third Party Property DamageCovers your legal liability for loss or damage to someone else's property caused by a motor vehicle accident which is partly or fully your fault. |
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Cover for accidental loss of or damage to your vehicle | ||
New for old replacement of a new vehicle of the same make, model, engine size, features and paint type after a total loss. If:
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Cover for your legal liability for loss or damage to other people's property - up to $20 million for any one event or series of related events. | ||
Cover for loss or damage to your vehicle arising from an accident caused by the driver of an uninsured vehicle – up to $5,000, for any one incident, provided that:
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Approved legal costs arising from a claim for liability covered by the policy | ||
Cost of emergency repairs after a covered accident – up to $500 for any one incident | ||
Rental car after theft of your vehicle - $100 per day limit, up to 30 days4 | ||
Reasonable cost of towing after a covered incident | ||
Temporary cover on replacement vehicle – 14 days | ||
Trailer and caravan cover - $1,000 or market value of the trailer or caravan, whichever is the lesser | ||
Legal liability cover when using a substitute vehicle | ||
Cover for personal items in your vehicle – up to $1,000 for any one incident | ||
Cover for reasonable emergency accommodation and travelling expenses after a covered accident, provided that your vehicle was more than 100km from where it is normally parked at night – up to $1,000 for any one incident | ||
Cover for transportation costs if your vehicle cannot be safely driven home after a covered accident – up to $500 for any one incident | ||
Lock re-keying / re-coding if the keys to your vehicle are stolen – up to $1,000 for any one incident | ||
Cover for replacement of child seat / baby capsule in your vehicle after a covered accident – up to $500 for any one incident | ||
Optional benefits you can add | ||
Rental car following accident, where available - $100 per day limit, up to 30 days4 | ||
Removal of basic excess for windscreen claims if the broken windscreen is the only damage to your vehicle - 1 replacement and 2 repairs in any period of insurance | ||
Cover for tools of trade – up to $3,000 for any one incident | ||
Options you can select to decrease your premium | ||
Named driver option (Unnamed driver excess of $2500 applies if you make a claim for an incident that occurred when your vehicle was being driven by any driver that is not listed in the policy schedule as a named driver.) |
How does CUA compare? Hide
Quick and easy online claims service Show content
24/7 claims support hotline Show content
Pay by the month at no extra cost Show content
Tailor your cover to suit your needs Show content
How to make a claim Show content
Online – any time
A convenient way to make a car insurance claim is via the
Online claim form
You can commence submitting your car insurance claim notification 24 hours a day, 7 days a week.
Once your car insurance claim notification is lodged, a friendly claims consultant will contact you as soon as possible.
- Secure form
- No phone queues
- Immediate confirmation number for your reference
Over the phone - 24 hours a day, 7 days a week claims hotline
You can call the claims hotline on 1300 555 030 and a consultant will help you commence the claims process.
Important information
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Credit Union Australia Limited, ABN 44 087 650 959 (CUA) AFSL No. 238317 arranges this insurance as agent for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL No 234708. CUA does not guarantee or otherwise support this insurance product. CUA do not provide any advice based on any consideration of your objectives, financial situation or needs. Terms, conditions, limits and exclusions apply. Before making a decision please consider the Product Disclosure Statement. If you purchase this insurance, we will receive a commission that is a percentage of the premium. Ask us for more details before we provide you with services. Full details of the commission are set out in the relevant Financial Services Guide.
1 Minimum premiums may apply. Any discounts / entitlements may be subject to rounding and only apply to the extent any minimum premium is not reached. If you are eligible for more than one, we also apply each of them in a predetermined order to the premium (excluding taxes and government charges) as reduced by any prior applied discounts / entitlements. Discounts may not be applied to the premium for optional covers.
2 The online discount applies to new CUA comprehensive motor insurance policies only. Any online discounts offered are applied to our standard rates, but excluding all other optional covers. The online discount only applies to the first year's premium (unless stated otherwise). Promotional or other discounts may apply from time to time for customers who apply for insurance via other methods.
3 Safe Driver Discount applies to Comprehensive Motor Insurance policies only. Any discount entitlement is determined by the insurance history and driving history of all drivers on the policy and the number of claims made by them. If eligible, the maximum Safe Driver Discount that may be applied on new policies is up to 10%. For more information see our PED guide.
4 We will extend your rental car or daily travel allowance period to the extent that we caused or contributed to the delay in repairing your vehicle.
5 Premiums payable by instalments may be subject to minor adjustments (upwards or downwards) due to rounding and financial institution transaction fees may apply.