CUA Online & Mobile Banking, iM CUA, Telebanker and CUA Online Applications will be offline from 1.00 am to 7.30 am AEST on Sunday 18 April. Our team is conducting scheduled maintenance.
To save time, you can activate your CUA Visa Debit card or rediCARD in CUA Online Banking or Mobile Banking
It’s easy – simply log into Online Banking or download the Mobile Banking app from the Apple or Google Play store. Select ‘My Cards’ and enter the requested information. You'll be sent a one-time password and as soon as this is entered, your card will be ready to use. You can also change your card's PIN in the 'My Cards' menu.
Remember, you only need to activate your card if it’s your first debit card with CUA or a replacement of a card that’s been lost, stolen or damaged. If it’s a replacement for an existing card about to reach its expiry date, then you don’t need to activate it and your current personal identification number (PIN) is still valid.
For your credit card, simply log into CUA Online Banking, select the ‘My Cards’ and enter the requested information. You’ll be sent a one-time password. As soon as this is entered, your card is ready to use. You can also change your card’s PIN in the ‘My Cards’ menu.
For any new, replaced or expiring credit card, these will need to be activated prior to use on each occasion.
You can also activate by your card in branch or call us on 133 282 or download iM CUA and chat to a CUA Personal Banker.