Travelling the world is one of life’s greatest joys

Whether it's a relaxing beach getaway or an adventure-packed skiing trip, holidays with family and friends are all about creating life rich memories. We can help with your planning and preparation, so make us the first of your must-see travel destinations.

We are temporarily ceasing sales of Travel Insurance

Following the advice of the Australian Government not to travel overseas, CUA is temporarily ceasing sale of new domestic and international Travel Insurance policies, effective 27th March 2020.

There may be other insurance options available to suit your requirements; please refer to the Insurance Council of Australia website for a list of alternative providers

Travel Insurance

Jetting or cruising off on your next adventure should be easy and enjoyable. Travel insurance can help minimise the cost if something goes wrong. That’s why we work with one of Australia’s leading travel insurance and emergency medical assistance providers, Allianz Global Assistance. They’re available 24/7 while you’re overseas to help you through any sticky situations.

24/7 emergency assistance

Travel with the knowledge that there are Australian-based nurses and call centre staff available 24/7 to help you when you need it.

Simple and easy claims process

If something happens while you’re away, don’t let it ruin your holiday. Making a claim is straight forward, so you don’t have to spend too much time on paperwork.

Flexible cover

Choose from travel insurance options for all budgets, singles or families, frequent travellers or single trippers, overseas or Australian holidays.

Save up to 10% when you buy online

Purchase your travel insurance policy online and save up to 10% on your premium.

Plus other great features and benefits:

  • Cover for overseas emergency medical and hospital expenses*
  • Cover for loss of luggage and travel delays*
  • Cover for theft of luggage*, cash and credit cards*
  • Loss of income included in Comprehensive and Multi-trip plans*
  • Optional snow, golf, cruise and adventure cover*

Travel Insurance

What to do now

How to make a claim

Over the phone

Call Allianz for 24 hour emergency assistance
+61 7 3305 7499 (reverse charge from overseas)
1800 010 075 (within Australia)

Online – any time

For a fast and easy way to claim, you can submit online at

Important information Important information Show content

* Terms, conditions, limits and exclusions apply. Sub-limits apply to particular kinds of losses or claims. You do not have cover under certain sections while travelling in Australia. Please refer to the Product Disclosure Statement for full details.

Travel insurance is arranged by Credit Union Australia Limited ABN 44 087 650 959 AFSL 238317 (CUA). This insurance is issued and managed by AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Allianz Global Assistance for the insurer Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708. Terms, conditions, limits and exclusions apply. Neither CUA nor any of its other related companies guarantee the benefits payable under the insurance. Any advice contained in this website is general advice only and does not take into account your objectives, financial position or needs (your 'circumstances'). Before making a decision to purchase or continue to hold this cover, please consider whether any advice is appropriate for your circumstances, as well as the relevant Product Disclosure Statement and Financial Services Guide. Allianz and/or Allianz Global Assistance do not provide any advice on this insurance based on any consideration of your objectives, financial situation or needs. Where any advice is provided by CUA or its representatives, it is provided on behalf of CUA and not on behalf of the insurer Allianz or its agent Allianz Global Assistance. Allianz and/or Allianz Global Assistance are not responsible for any such advice. If you purchase a policy, we receive a commission which is a percentage of your premium - ask us for more details before we provide you with any services on this product.

Have you thought about?

Travel Insurance

Jetting or cruising off on your next adventure should be easy and enjoyable. Travel insurance can help minimise the cost if something goes wrong.

Travel Card

If you're heading overseas, we can help you travel lighter. The Cash Passport™ Platinum Mastercard (Cash Passport) is chip and PIN protected and a convenient way to carry your cash overseas.

Foreign Cash

For cash in hand when you land, we can help with all your travel money needs.We work with online foreign exchange specialist, WeXchange, to give you access to 40 currencies in a variety of denominations at a competitive rate.