With online banking, everything you need's in one place.

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Can't remember your Web Access Code (WAC)? Reset your WAC

Bank safely and securely online

CUA Online Banking offers you the peace of mind and convenience to bank the way you want.
Say hello to your newly updated online banking
You’ll now notice a fresh new look for easier everyday banking
Manage your accounts in one place

With online banking, you can quickly and easily view all your accounts. You can even give your accounts nicknames like Bills, Education, Rainy day to help you manage your money. Plus, you can also access your redraw and check your balances.

Key features

  • Open new accounts
  • Switch accounts
  • Manage daily transfer limits

With online banking, you can quickly and easily view all your accounts. You can even give your accounts nicknames like Bills, Education, Rainy day to help you manage your money. Plus, you can also access your redraw and check your balances.

Key features

  • Open new accounts
  • Switch accounts
  • Manage daily transfer limits
Stay on top of your bills and payments

Never miss a bill by setting up recurring BPAY bills and scheduled payments to anyone in Australia or overseas.

Get paid or pay someone with super-fast payments. Plus, for easy payments, use a PayID instead of having to remember a BSB and account number.

Key features

  • View transaction history
  • Generate eStatements
  • Setup and manage your Pay ID

Never miss a bill by setting up recurring BPAY bills and scheduled payments to anyone in Australia or overseas.

Get paid or pay someone with super-fast payments. Plus, for easy payments, use a PayID instead of having to remember a BSB and account number.

Key features

  • View transaction history
  • Generate eStatements
  • Setup and manage your Pay ID
Safe and secure login

Online banking is not only convenient, it’s also safe and secure. To log in to CUA Online Banking, you’ll need your member number and a password – we call this a Web Access Code (WAC).

Key features

  • Setup security questions
  • Change your WAC anytime

Online banking is not only convenient, it’s also safe and secure. To log in to CUA Online Banking, you’ll need your member number and a password – we call this a Web Access Code (WAC).

Key features

  • Setup security questions
  • Change your WAC anytime
Control your cards

Keep in control of debit cards at a touch of a button, lock your card or report it lost and stolen and get a replacement in case something goes wrong.

Do not waste time needing to call someone ever again and stay in control with online banking.

Key features

  • Reset PIN
  • Order new card
  • Activate card
  • Report lost or stolen cards coming soon
  • Lock card new

Keep in control of debit cards at a touch of a button, lock your card or report it lost and stolen and get a replacement in case something goes wrong.

Do not waste time needing to call someone ever again and stay in control with online banking.

Key features

  • Reset PIN
  • Order new card
  • Activate card
  • Report lost or stolen cards coming soon
  • Lock card new
iM CUA
Need to chat banking and insurance from anywhere, when it suits you?
Download our iM CUA app and message a Personal Banker today.
Find out more
Mobile banking
For banking on the go, anywhere anytime from the convenience of your phone.
  • Transfer money, make payments and pay bills fast.
  • View your transactions and check balances.
  • Safe and secure login.
Find out more

How to guides

We’ve created some simple, step-by-step 'How to' guides to help you bank safely and securely.
Register for Online Banking
Registering for CUA Online Banking is quick and easy. We'll show you how to get started.
Set up security questions
Resetting your Web Access Code (WAC)
Resetting your Web Access Code (WAC)
Forgot your Web Access Code for CUA Mobile or Online Banking? Learn how to reset it online.
Activate your card
Just received your card? Learn how to activate it in online banking.
Viewing transactions
Learn how to view transactions on your account(s) easily with online banking.
eStatements
With eStatements, you don't need to wait for paper statements any more.
Managing your daily transfer limits
Need to increase your daily transfer limit on your account transactions? We'll show you how.
Redraw funds from your loan
If you are ahead in your loan repayments, you can arrange for a funds redraw from your loan online.
View all guides

Banking tips

More ways to manage your money

Making the most of Mobile and Online Banking

Making the most of Mobile and Online Banking

NPP and PayID - how your money is secure

What security features are in place to ensure your money is protected when you make fast, simple payments using NPP and PayID?

Five ways NPP and PayID will make your life easier

The New Payments Platform (NPP) will transform the way we send and receive money. Here are some of the ways it could help you day-to-day.

How to reduce your risk of online theft

With cybercrime and scams on the rise, make sure you check out our video on how to reduce your risk of losing money to online theft. Another easy way is to ensure your devices always have the latest operating software.

5 tips for more safer, secure online passwords

If you’re resetting your NY resolutions, it’s a good time to also reset your online passwords to protect yourself against cyber and identity theft. Here are 5 simple tips.

Are your online details secure?

CUA is committed to helping our members become more cyber aware. In this issue we discuss the concept of ‘pwning’.