With online banking, managing your money is fast, easy and secure.

Can't remember your Web Access Code (WAC)? Reset your WAC

Say hello to your newly updated online banking
You’ll now notice a fresh new look for easier everyday banking
Your CUA accounts all in the one place

With online banking, you can quickly and easily view all your accounts and check your balances anytime. You can even give your accounts nicknames like ‘Bills’, ‘Education’, and ‘Rainy Day’ to help you manage your money.

Key features

  • Open new accounts
  • Switch accounts
  • Manage daily transfer limits
  • Access your redraw account

With online banking, you can quickly and easily view all your accounts and check your balances anytime. You can even give your accounts nicknames like ‘Bills’, ‘Education’, and ‘Rainy Day’ to help you manage your money.

Key features

  • Open new accounts
  • Switch accounts
  • Manage daily transfer limits
  • Access your redraw account
Stay on top of your bills and payments

Never miss a bill by setting up recurring BPAY bills and scheduled payments to anyone in Australia or overseas.

Get paid or pay someone with super-fast payments. Plus, for easy payments, use a PayID instead of having to remember a BSB and account number.

Key features

  • View transaction history
  • Generate eStatements
  • Setup and manage your Pay ID

Never miss a bill by setting up recurring BPAY bills and scheduled payments to anyone in Australia or overseas.

Get paid or pay someone with super-fast payments. Plus, for easy payments, use a PayID instead of having to remember a BSB and account number.

Key features

  • View transaction history
  • Generate eStatements
  • Setup and manage your Pay ID
Enjoy extra digital features

We’ve created a range of handy features to help improve your banking experience and your financial wellbeing.

Our online banking system gives you ways to make your accounts more "you", as well as tools to help keep you saving and reach your goals sooner.

Key features

  • Rename your accounts
  • Set personalised alerts and notifications
  • Boost your savings with Savings Top Up
  • Use The Vault to help hide your savingsnew

We’ve created a range of handy features to help improve your banking experience and your financial wellbeing.

Our online banking system gives you ways to make your accounts more "you", as well as tools to help keep you saving and reach your goals sooner.

Key features

  • Rename your accounts
  • Set personalised alerts and notifications
  • Boost your savings with Savings Top Up
  • Use The Vault to help hide your savingsnew
Control your cards

Keep control of your debit cards at the touch of a button – lock your card temporarily, or report it lost or stolen – you can even order a replacement in case something goes wrong.

You may never have to call for help again with online banking.

Key features

  • Reset PIN
  • Order new card
  • Activate card
  • Report lost or stolen cards New
  • Lock card new

Keep control of your debit cards at the touch of a button – lock your card temporarily, or report it lost or stolen – you can even order a replacement in case something goes wrong.

You may never have to call for help again with online banking.

Key features

  • Reset PIN
  • Order new card
  • Activate card
  • Report lost or stolen cards New
  • Lock card new
Safe and secure login

Online banking is not only convenient, it’s also safe and secure. To log in to CUA Online Banking, you’ll need your member number and a password – we call this a Web Access Code (WAC).

Key features

  • Setup security questions
  • Change your WAC anytime

Online banking is not only convenient, it’s also safe and secure. To log in to CUA Online Banking, you’ll need your member number and a password – we call this a Web Access Code (WAC).

Key features

  • Setup security questions
  • Change your WAC anytime
iM CUA
Need to chat banking and insurance from anywhere, when it suits you?
Download our iM CUA app and message a CUA Personal Banker today.
Mobile banking
For banking on the go, anywhere anytime from the convenience of your phone.
  • Transfer money, make payments and pay bills fast.
  • View your transactions and check balances.
  • Safe and secure login.

How to guides

We’ve created some simple, step-by-step 'How to' guides to help you bank safely and securely.

Banking tips

More ways to manage your money

Making the most of Mobile and Online Banking

Making the most of Mobile and Online Banking

NPP and PayID - how your money is secure

What security features are in place to ensure your money is protected when you make fast, simple payments using NPP and PayID?

Five ways NPP and PayID will make your life easier

The New Payments Platform (NPP) will transform the way we send and receive money. Here are some of the ways it could help you day-to-day.

How to reduce your risk of online theft

With cybercrime and scams on the rise, make sure you check out our video on how to reduce your risk of losing money to online theft. Another easy way is to ensure your devices always have the latest operating software.

5 tips for more safer, secure online passwords

If you’re resetting your NY resolutions, it’s a good time to also reset your online passwords to protect yourself against cyber and identity theft. Here are 5 simple tips.

Are your online details secure?

CUA is committed to helping our members become more cyber aware. In this issue we discuss the concept of ‘pwning’.