Giving our members options in difficult times
CUA Online & Mobile Banking, iM CUA, Telebanker and CUA Online Applications will be offline from 1.00 am to 7.30 am AEST on Sunday 18 April. Our team is conducting scheduled maintenance.
If you are struggling to make payments on a CUA product, we have options to assist you.
What to do about a loved one's finances and estate when they pass away.
If you feel unsafe, call 000
24-hour hotline that provides help for any Australian who has experienced, or is at risk of, family and domestic violence and/or sexual assault.
1800 737 732 (open 24hrs a day, 7 days a week)
Provides women with advice, information, casework, and legal education on family law and family violence matters; and advice on general legal issues.
Contact National Debt Helpline for free, independent and confidential financial counselling if you are experiencing financial difficulty.
This service provides confidential counselling for men who use violence or engage in abusive behaviour.
Live Chat operating hours are 8am – 9pm Monday to Friday (AEST/ADST).
Information and advice on family relationship issues and parenting arrangements after separation.
1800 050 321 (Mon-Fri 8am-8pm, Sat 10am-4pm)
Government-funded service that offers people legal advice and representation generally for free.
Free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25 in Australia.
Talk to someone about potential or actual elder abuse. This service provides information on how you can get help, support and referrals.
1800 353 374 (free call)
Provides core services such as counselling, mediation and family dispute resolution to help recognise and fight elder abuse.
Supports older people in resolving conflict and preventing elder abuse. Provides a range of mediation and counselling services for families, as well as financial counselling.
Information and resources explaining rights, protections and options for older Australians.
Free, confidential service to offer gambling help.
1800 858 858 (24/7)
A fellowship of men and women who share their experiences, strength and hope with each other, and help others recover from a gambling problem. Gamblers Anonymous holds approximately 130 meetings every week across Australia.
Free, confidential Gambler's Help services, including in other languages, are available 24/7.
1800 858 858 (24/7)